As part of this service, MG54 secured a contract with a well-known potato chips brand to survey consumption patterns in bars, restaurants, steakhouses, and similar establishments, analyzing both their own and competitor brands.

The agreed scope involved surveying various cities in Argentina over a specified period. Field agents equipped with mobile phones would collect standardized data, and the survey’s progress—including location and other relevant details—would be monitored in real time through a dashboard of key performance indicators (KPIs).

MG54 lacked the time and resources to develop its own app, and building a responsive web application was not a viable alternative due to the need for constant connectivity. Additionally, they wanted the collected data to be automatically integrated into a dashboard, allowing supervisors to track daily progress.

In less than a week—and with some assistance from Voölks’ technical team—MG54 successfully deployed its app with custom-designed forms, tailored to their needs.

– Aggregate crushing
– Pit opening and development
– Ore agglomeration
– Tunnels and ramps

As with any service company where workplace safety is critical, Burgwardt Minera recognized the importance of ensuring compliance with quality, safety, and hygiene regulations in both maintenance and operations. The Health & Safety (SySO) team took the initiative to digitize all data collection associated with these processes, aiming to obtain precise and up-to-date information to help minimize industry-specific risks.

To achieve this, they partnered with Voölks, implementing specific digital forms and processes to quickly transition to mobile-based data collection in the field.

The key processes Burgwardt sought to digitalize included:

– Pre-mining condition inspections, covering personnel, equipment, vehicles, and terrain
– Compliance with emergency-related regulations
– Management of personal protective equipment (PPE) distribution
– Quality standards inspections
– Daily staff reports

Burgwardt needed to see results quickly and lacked internal resources to design forms and reports. Although the setup was straightforward, they preferred to rely on Voölks’ technical team for support. In less than a week, Burgwardt successfully deployed eight digital forms, which were immediately adopted by field technicians.

The Voölks Field Service solution consists of:

– A web application for managing information, accessing data, and configuring forms and reports
– A mobile app for on-site data collection
– A report builder, an indicator dashboard module, and a Work Order management module, which sends tasks directly to operators’ mobile devices.

The primary challenge identified by the Occupational Health and Safety Management was to improve the efficiency of the company’s Work Permit management process. The need arose from the excessive time lost in obtaining all the necessary authorizations and validations required to begin a task. Each Work Permit must be signed and approved by multiple responsible parties, who are not always easily reachable.

Before contacting Voölks, JUST had implemented a digital Work Permit system using a PDF document that was signed by the responsible parties and emailed back and forth. However, this process proved to be highly cumbersome. As a result, they decided to migrate to Field – Work Permits, taking advantage of its capabilities and efficiency, which allowed multiple mobile devices to complete the same form while receiving notifications and data and then forwarding it to other participants.

Before confirming the acquisition of Field, the Safety Management team, along with the Maintenance and Construction teams, tested the solution in the field for nearly 40 days to ensure it fully met their needs.

The Punta Loyola Maritime Terminal is owned by Compañía General de Combustibles S.A. (CGC), and its dock operations for oil tankers are managed by CGC itself. Operations at this terminal must comply with Argentinian regulations, the International Maritime Organization (IMO) standards, and the best practices recommended by ISGOTT.

ISGOTT (International Safety Guide for Oil Tankers and Terminals, 6th Edition) is a global standard for the safe operation of oil tankers and terminals. It provides guidelines on best operational practices, national and international legislation, occupational health and safety, and tanker and terminal design.

CGC tasked Voölks with implementing Field to digitally manage the entire ISGOTT compliance survey process. This would allow both terminal personnel and ship crew members to electronically verify over 100 safety and compliance control objectives.

– Aggregate crushing
– Pit opening and development
– Ore agglomeration
– Tunnels and ramps

As with any company providing oilfield services, where workplace safety is critical, Maxicon recognized the importance of ensuring compliance with quality, safety, and hygiene standards in both maintenance and operations.

The Health & Safety (SySO) team took the initiative to digitize all data collection related to these processes, aiming for accurate and real-time information to help mitigate industry-specific risks. To achieve this, they partnered with Voölks, implementing specific digital forms and processes to quickly enable mobile data collection in the field.

The key processes Maxicon sought to digitalize included:

– Vehicle inspections
– Compliance with emergency regulations
– Security patrol compliance
– Management of personal protective equipment (PPE) distribution
– Quality standards inspections
– Supply requests
– Alcohol testing control
– Equipment checks

Maxicon needed to deliver results quickly and lacked internal resources to develop forms and reports. Although the setup was straightforward, they preferred to rely on Voölks’ technical team for assistance. Within one week, Maxicon trained an intern and successfully deployed digital forms, which were immediately adopted by field technicians.

Although aquaculture is very different from the oil and mining industries, where Voölks’ Field Service is most commonly used, it shares some similarities with those industries:

– It operates outdoors, often in areas with low or no connectivity.
– Computers and laptops are not practical to use in the field.
– It has strict compliance requirements for safety, quality, and hygiene regulations.
– It relies heavily on data collection and uses equipment that requires constant maintenance and complex operations.

Voölks’ Field Service Solution
Voölks’ field service solution consists of:

– A web platform for data management, report customization, and information access.
– A mobile application for on-site data collection.
– A report generator for creating custom reports and dashboards with key performance indicators.
– A work order management module that sends tasks to mobile devices for technicians to review and execute.

– Non-destructive testing of fixed equipment, vessels, and pipelines.
– Inspection and testing of rotating equipment and materials.
– Supervision of construction sites and plant shutdowns.
– Factory inspection.

For SüdBau, it is essential to preserve the integrity of equipment and facilities, minimizing both technical and human risks while protecting the environment.

Since workplace safety is a top priority, the company decided to digitize data collection related to these processes, ensuring accurate and up-to-date information to reduce industry-specific risks. To achieve this, they turned to Voölks, which, through specific forms and processes, enabled fast and efficient field data collection via mobile devices.

Digitized Processes
The key processes that SüdBau needed to digitize included:

– Inspection of non-destructive testing.
– Compliance with emergency regulations.
– Equipment handling condition checks.
– Risk analysis.
– Work hour certification.

The work hour certification process was implemented by integrating Field with DotPeople’s HR platform. Thanks to this integration, SüdBau eliminated duplicate data entry, transferring the complexity of hour calculations (considering overtime, weekends, holidays, night shifts, etc.) directly to Field.

This development was carried out in collaboration with DotPeople, using the Field API, allowing for a fast and efficient implementation.

Pacifico needed a Field Service platform like Voölks’ Field to optimize its field operations. Their main objectives were to increase efficiency and improve data-driven decision-making in key processes such as:

Water Condition Monitoring
The field team uses the mobile app to continuously record water quality data in the cultivation ponds, including temperature, pH, and oxygen levels. This enables real-time tracking of environmental conditions, crucial for aquatic health and preventing issues like contamination or environmental stress.

Inventory and Supply Management
Workers use the mobile app to track inventory of essential supplies such as:

– Fish feed
– Water treatment chemicals
– Maintenance equipment

This ensures precise inventory control and allows for timely replenishment, preventing production disruptions.

Equipment Maintenance Management
Using Field Mobile, the maintenance team can receive and log maintenance requests for equipment such as:

– Aeration systems
– Water pumps
– Cultivation nets

This helps ensure optimal equipment performance and prevent unexpected failures that could impact production.

Harvest and Production Tracking
Hatchery technicians use the mobile app to record growth and development data of aquatic species and track harvest activities. This provides valuable insights into production performance and helps plan future harvests more efficiently.

– Automated report generation, including photos and signatures, with a high-quality design
– A fully cloud-based solution that could be managed directly by users
– A reliable provider that could offer ongoing support

Within two weeks, after a few meetings with CGC’s responsible personnel, the Field Service solution from Voölks was fully implemented with all 14+ required forms.

Additionally, while Field is entirely user-managed, Burgwardt valued having a reliable provider available for ongoing support and assistance.

As an added value for the safety management team, Field provided an indicator dashboard to monitor all processes.

– Quick to implement, flexible, and able to adapt to its needs and those of its clients.
– Automated report generation, documenting compliance with safety and quality regulations.
– Fully user-managed, but with the support of a reliable provider for ongoing assistance.

Additionally, while Field is entirely user-managed, Maxicon valued having a reliable provider available for ongoing support and assistance.

The next step is to visualize all collected data through Field’s Indicator Dashboard, enabling detailed and comprehensive data analysis.

One of the most appealing solutions was the Work Permits module, which digitized approval processes and signatures, streamlining workflow management.

Data that was previously scattered across drawers, folders, and paper records is now centralized within Field’s data repository.

The success of digitalizing safety and hygiene processes encouraged maintenance and operations teams to start automating and digitizing their field processes. As seen with other Voölks clients, once one department begins digital transformation, it is only a matter of time before the rest of the company follows suit.

The use of Field within Edenor has grown and continues to grow, involving new areas of work and is on its way to becoming a standard for all field processes that require data collection. Field has demonstrated its ability to adapt both through its current capabilities and the incorporation of new functionalities developed ad hoc and at the request of Edenor.

By implementing Field Service, Procamaronex expects to significantly improve the operational efficiency of its field teams, ensure stricter compliance with quality and safety standards, and increase coordination and productivity among its teams and contractors.
With a robust technological solution and a focus on continuous improvement, Procamaronex is poised to reach new levels of excellence in managing its field operations, solidifying its position as a leader in the aquaculture industry.
With Voölks’ Field Service, Procamaronex is ready to face future challenges with confidence and success!

Pampa Energía is an Argentine company headquartered in Buenos Aires, founded in 2005. It is one of the most important companies in the Argentine energy sector, participating in both the generation and transmission of electricity and in the production and transportation of natural gas. It participates in 12% of electricity generation, 85% of electricity transmission nationwide in Argentina, as well as 6% of production (including a significant portion of the Vaca Muerta field) and 60% of natural gas transportation.

At the beginning of 2018, the systems management of the Exploration and Production (E&P) unit of Pampa set out to start a paperless process that would allow them to organize data collection in field processes and have management indicators to improve decision-making. It was also crucial to have supporting documentation on the compliance with quality and safety standards in all work and projects carried out in the fields. Since then, dozens of new processes have been implemented. Currently, the implementation and production release of the Digital Work Permit module, which allows for greater integration of functions between contractors and Pampa staff, is underway.

Some of the processes implemented with Field include:

• Individual Daily Reports
• PPE Delivery
• Entry Registration
• Training Attendance Registration
• Asset Checklists
• Loss Registration
• Fleet Management
• Measurement Registration
• Equipment Use and Delivery Inspections
• Workflow Management
• Contractor Monitoring
• Works and O&M Certification
• Work Permits
• CSMS
• Work at Heights Control
• Compliance with Golden Rules
• Unsafe Acts and Conditions Registration

The initial implementation advance in E&P was followed by the adoption of Field by the Generation business, and more recently by the Corporate sector. Today, the entire Pampa business is integrated under Active Directory, maintaining the three Organizational Units separate and increasingly integrating the platform with Pampa’s proprietary systems.

Pampa Energía selected Voölks’ Field solution to automate its Field Service project for several key reasons. Firstly, the robust functionality of Field offers a wide range of tools to optimize the management of field teams. The intuitive interface facilitates user adoption and streamlines the training process, allowing for quick implementation and a smooth transition to a more efficient way of working. This is especially important for Pampa Energía, which aims to maximize productivity and reduce downtime in its operations.

Another decisive factor was Field’s ability to adapt to the specific needs of Pampa’s various businesses. With customization and configuration options, the solution can easily fit into the company’s existing workflows and processes, providing a tailored solution that perfectly aligns with its business objectives and requirements. Agility and flexibility are two adjectives that repeatedly come up when referring to Field.